FAQ

Frequently Asked Questions

Q: How long does shipping take?

A: Orders are processed within 2-5 business days. Standard shipping typically takes 5-10 business days after processing. International orders may take 10-20 business days.

Q: Do you ship internationally?

A: Yes, we ship to select international destinations. Shipping costs and delivery times vary by location and will be displayed at checkout.

Q: What is your return policy?

A: We accept returns within 30 days of delivery for items that are unworn, unwashed, and in their original condition with tags attached. Please contact us at bizsambig@gmail.com to initiate a return.

Q: Can I change or cancel my order?

A: Orders can be changed or cancelled within 24 hours of being placed. Please contact us immediately at bizsambig@gmail.com if you need to make changes.

Q: What sizes do you carry?

A: We carry sizes from XS to 5XL across most of our clothing products. Size guides are available on each product page.

Q: How are your products made?

A: All our clothing is printed on demand. Each item is custom-printed when you order, ensuring the freshest quality garments every time.

Q: My order arrived damaged or incorrect. What do I do?

A: We're sorry to hear that! Please contact us at bizsambig@gmail.com within 7 days of receiving your order with a photo of the issue, and we will send a replacement or issue a full refund.

Q: Do you offer discounts or promotions?

A: Yes! Sign up for our newsletter to be the first to hear about sales, new arrivals, and exclusive offers.

Q: How can I track my order?

A: Once your order ships, you will receive a confirmation email with a tracking number. You can use this to track your package directly on the carrier's website.

Q: What payment methods do you accept?

A: We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.